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FAQs

What Would You Like to Know?

Do you have windows/doors in stock at the factory?

No. All of our joinery is custom made to order and each item is designed for your space and taste.

Do you offer installation?

Unfortunately not. We are a supply only fabricator. You will need to have your builder lined up.

Can you come and measure my house for a quote?

We do not measure before quoting. We ask that you follow our guide for measuring on our enquire now page for more information required for quoting.

Can I change my colour/hardware?

Yes and No. Depending on the stage of your job, sometimes we can't. If we have placed your order with Fairview, unfortunately we are not able to make any changes.

What is your lead time from quote to delivery?

This really depends on what other jobs we have going on in the factory. Sometimes this can be up to several months. We will advise you of our current lead time when we send you your quote.

I just need one window, can you do that?

Yes! We can help with anything you need. from one window to a building lot, every job is important!

How much does delivery cost?

Depending on your address and the number of items in your job, delivery costs will vary.

Do you have a showroom?

We sure do. You are more than welcome to visit us at any time to discuss your needs.
We are currently working on a new showroom for our customers so watch this space.

What warranty do you offer?

Each component of the build offers a different length of warranty. You can find this information on our Conditions page.

Still have a question? Get in touch with us today.